Resolved
Resolved

After no further issues we are closing the incident. Thanks for your patience.

Identified

Hi, This issue appears to be resolved we will continue to monitor the situation and close it off when we are certain.

Investigating

"Hi,

An issue with Microsoft has resulted in our ticketing system being unable to receive mail. Microsoft are investigating the fault and we are awaiting a solution, we ask if you have an urgent issue please contact us via Livechat or phone (08001777000) until we confirm the issue is resolved."

Began at:

Affected components
  • CWCS Infrastructure
    • Portal (order.cwcs.co.uk)
      • Ticketing System