External Issue - Cloudflare currently having issues

The main issue appears to now be resolved, and access to our helpdesk has recovered. Cloudflare are still investigating some issues, and we ask that if you are using Cloudflare and continue to experience issues please see their status page https://www.cloudflarestatus.com/

Cloudflare Workers Issues

Update - Cloudflare is investigating reports of a large number of empty pages when using the list API on a Workers KV namespace. Dec 05, 2025 - 09:38 UTC

Investigating - Cloudflare is investigating an increased level of errors for customers running Workers scripts. We are working to analyse and mitigate this problem. More updates to follow shortly. Dec 05, 2025 - 09:33 UTC

Latest update from Cloudflare

Monitoring - A fix has been implemented and we are monitoring the results. Dec 05, 2025 - 09:12 UTC

Latest update from Cloudflare:

Update - We are continuing to investigate this issue. Dec 05, 2025 - 09:09 UTC

We are currently unaware of the scope of the issue, some websites using Cloudflare such as our ticketing system have been affected, while other 3rd party websites appear to be fine. https://www.cloudflare.com/ appears to be offline currently with a 500 internal server error.

We are seeking updates from Cloudflare currently.

Some people are experiencing problems with Cloudflare, preventing access to resources that use their services. Cloudflare is an external platform unrelated or controlled by CWCS.

We are closely monitoring the situation and will provide updates as they become available. Customers using Cloudflare can check their status page here https://www.cloudflarestatus.com/

If you need to speak to us during this time please call us on 0800 1 777 000.