Prior Incident - Unexpected Device Reload in Manchester

Resolved
Resolved

We've been looking into a problem we had recently - see Affected Components for list of services that were impacted. This incident resolved before we had a chance to notify you about it. We want to say sorry to everyone affected.

A router reloaded unexpectedly. We have diverted traffic around the affected device while we investigate.

Began at:

Affected components
  • Network Infrastructure
    • UK Network
      • Manchester