Change Freeze 2024

21 days
Scheduled
Scheduled

We would like to inform you of an upcoming change freeze in our operations:

  • Start Time: 00:00 Monday, 16th December
  • End Time: 00:00 Monday, 6th January

During this period, CWCS will not implement any changes to our infrastructure unless it is:

  1. Required to resolve a critical issue.
  2. Necessary for the provisioning of new services to customers.

Please note that this change freeze only applies to CWCS's internal operations. Customers can still request changes to their services as usual, as our support desk will remain fully operational during this time.

Affected components
  • Data Centres
    • Nottingham
      • Fire Detection and Suppression
      • Backup Power Generators
      • Cooling System
    • London Docklands
      • Fire Detection and Suppression
      • Backup Power Generators
      • Cooling System
    • Manchester
      • Fire Detection and Suppression
      • Backup Power Generators
      • Cooling System
    • Toronto
      • Fire Detection and Suppression
      • Backup Power Generators
      • Cooling System
    • Dallas
      • Fire Detection and Suppression
      • Backup Power Generators
      • Cooling System
    • Miami
      • Fire Detection and Suppression
      • Backup Power Generators
      • Cooling System
    • Santa Clara
      • Fire Detection and Suppression
      • Backup Power Generators
      • Cooling System
  • Network Infrastructure
    • UK Network
      • London
      • Manchester
      • Nottingham
    • North America Network
      • Dallas
      • Miami
      • Santa Clara
      • Toronto
    • DDoS Mitigation
  • CWCS Infrastructure
    • CWCS Website (www.cwcs.co.uk)
    • Portal (order.cwcs.co.uk)
      • Payment Processing
      • Ticketing System
    • Telephone Lines
    • Live Chat (Support)
    • Live Chat (Sales)
  • Core Infrastructure
    • DNS Servers
    • NTP Servers
    • Monitoring Service