Network issue affecting outbound traffic to some destinations

Resolved
Resolved

We have now resolved the incident. Thankyou for your patience.

Recovering

Our engineers identified a problem affecting a small subset of outbound traffic on one of our upstream transit links. Remediation has been implemented and all outbound traffic should be transiting out of our network as normal.

Please contact support if you are continuing to experience any issues with connectivity.

CWCS apologise for any inconvenience this may have caused.

Investigating

We are aware of an issue affecting connections to servers in our Nottingham datacentre for some customers. At this point it appears to be an external network issue, but we are looking into this further.

We apologise for inconvenience caused.

Began at:

Affected components
  • Network Infrastructure
    • UK Network
      • London
      • Manchester
      • Nottingham