Planned Maintenance

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

We are running maintenance behind the scenes during this period - see Affected Components for list of services that will be impacted by this maintenance. During this time we expect some disruption to service. We'll keep you updated as things progress.

Description of Work

Due to ongoing migration work, our website, billing portal and the site of our partner Stripe21.com will be inaccessible for up to an hour during this maintenance window.

We want to assure you that no customer servers will be affected by this maintenance. Your services will continue to run without interruption.

Our support staff remains available 24/7 via phone and the ticket system, should you require any assistance during this time. We apologise for any inconvenience this may cause and thank you for your patience as we work to complete our migration to our new Data Centre.

Time and date

Start: 22:00 10/09/25 Finish: 00:00 11/09/25

Should you require further information, please contact us via our customer portal.