Emergency Maintenance - Limited Monitoring

The migration completed successfully and monitoring services have now been restored.

Following an identified fault with our monitoring platform we require emergency maintenance to be completed. During this time we will be operating with limited monitoring.

Description of Work

Taking our monitoring platforms offline to undertake a service migration to a new platform. We have deemed that due to the fault the platform is at risk and that the migration should be conducted as soon as possible.

Time and date

• Start: 1015 10/10/2024
• Finish: 1300 10/10/2024

Anticipated Impact

Limited monitoring of services, including servers and websites. We do not anticipate any disruption to servers, websites, or other services during the migration.

Should you experience any issues with any of your services during this time, please contact our support team who will be able to assist.

Should you require further information, please contact us via our customer portal.