We're currently having issues

Our network engineers have identified the fault and implemented a suitable solution to restore service. Our technical support engineers and system administrators are currently assessing our monitoring system to determine if there are any customers still affected and contacting them as necessary. If you believe your service has not been restored please contact our technical support team who will be able to assist.

We apologise for the inconvenience this may have caused.

Partial service has been restored, unfortunately the issue persists on a segment of our network which continues to cause service disruption.

All efforts are being made to resolve the issue as quickly as possible, we apologise for the impact and inconvenience you may be experiencing.

We believe we have identified the issue, and service will be restored in the next 10-15 minutes following deployment of the solution.

We are continuing to investigate the current issue and restore services. We apologise for the briefness of this update, all resources are currently engaged with resolving the issue as quickly as possible.

Some people are experiencing problems with our service right now - see Affected Components for list of currently impacted services. Please standby for further updates, and we'll be in touch as soon as we know more. Our network engineers are actively investigating and seeking a solution as quickly as possible.