Issue with Ticketing System receiving emails

Resolved
Resolved

This issue is now resolved. Thank you for your patience.

Investigating

We are currently experiencing an issue with our Ticketing System receiving email. We are working with our Third Party support to resolve this and hope to have this resolved as soon as possible. In the meantime, you are still able to log and update tickets via the Customer Portal and the team are on hand to take your calls. We apologise for the inconvenience and appreciate your patience.

Further updates will follow.

Began at:

Affected components
  • CWCS Infrastructure
    • Portal (order.cwcs.co.uk)
      • Ticketing System