Network Maintenance - Manchester - Tuesday 19 March

The maintenance is now complete. Thanks for your patience.

The reboot of the core router at MA5 is complete. We apologise for any inconvenience this may have caused. Our remaining works continue.

We will be rebooting the core router in MA5 shortly. Customers at MA5 will experience some loss of connectivity during the reboot. We apologise for any inconvenience this may cause.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

We will be performing essential maintenance on our network during this period - see Affected Components for list of services that will be impacted by this maintenance. During this time we expect some disruption to service. We'll keep you updated as things progress.

Description of Work

Relocation of border router from Lunar Digital 1 to Equinix MA5, and reboot of core router in MA5.

Time and date

• Start: 23:00 Tuesday 19 March 2024
• Finish: 05:00 Wednesday 20 March 2024

Anticipated Impact

Customers in Manchester may experience loss of connectivity during the maintenance window for up to 15 minutes due to the reboot of the MA5 core router. In addition, network connectivity in Manchester should be considered at risk for the duration of the maintenance window.

Should you require further information, please contact us via our customer portal.