Reports of bounce backs when emailing Outlook / Hotmail mailboxes

Recovering
Recovering

We've fixed the core issue, and are waiting for things to recover.

If you are in control of your DNS please update your SPF record and add: "include:_spf.cwcs.co.uk"

If you continue to have errors with your emails sending, please contact support.

Identified

We've confirmed there is a problem, we're currently working to resolve it.

Investigating

We are currently investigating a potential issue concerning mail bounce backs on affected services.

Began at:

Affected components
  • Hosted Services
    • Shared Hosting
      • Shared Hosting (Linux)
        • Web Service
        • Mail Service
        • Database Service
      • Shared Hosting (Windows)
        • Web Service
        • Mail Service
        • Database Service
    • Email Services
      • Barracuda Anti-Spam