Linux Shared Server 2 - Maintenance Reboot - 04:00 2012-02-04

The Linux Shared Server 2 server will be down for a maintenance reboot at 04:00 GMT. We expect the server to be online within 15 minutes of that time.

We will update the status page again when more information is available.
CWCS would like to apologise for any inconvenience caused.

VDS17

Due to ongoing problems with this server we are performing emergency maintenance this weekend, and migrating the environments to new hardware. All domains on this server will be unavailable on Sunday 5th February between 2am and 6am.

CWCS would like to apologise for any inconvenience caused.

CWCS28 Down

We are currently experiencing a problem with our CWCS28 server and our engineers are busy investigating the issue.

We will update the status page again when more information is available.

CWCS would like to apologise for any inconvenience caused.

UPDATE 12:26
Due to a hardware failure, a replacement server is currently being built. We will then restore backups to the replacement server. This is likely to take several hours.

UPDATE 17:39
We are still restoring the data on this server, we estimate sites should be available within the next few hours.

UPDATE 19:20
This server is back online, please contact support if you experience any further problems.

Intermittent Network Issue

We are currently experiencing a problem with a small selection of servers in one rack at DCN2, and our engineers are busy investigating the issue.

We will update the status page again when more information is available.
CWCS would like to apologise for any inconvenience caused.

UPDATE 11:33
We have replaced some networking equipment in one of the racks, and believe this issue to be resolved now.

UPDATE: 12:28 2nd February
We are still seeing intermittent problems with a few servers, we are running detailed packet analysis to try and find a permanent solution for this issue.

UPDATE: 13:06 3rd February
We have replaced the network feed to the affected rack, we believe this problem should now be solved, however if you are experiencing problems with your dedicated server please contact the support team.

Linux Shared Cluster Down

We are currently experiencing a problem with our Linux Shared Cluster server and our engineers are busy investigating the issue.

We will update the status page again when more information is available.
CWCS would like to apologise for any inconvenience caused.

UPDATE: 17:39
We need to replace a failed RAID disk in this infrastructure, there will be a small period of downtime for customers with domains on our shared cluster between 17:00 and 18:00 on the 26/01/2012.

UPDATE: 18:41
A disk check is being performed on the array. We hope that this will be completed shortly

UPDATE: 19:07
The system is reporting itself to be online but some customers say that their sites are not visible.
We're looking into this now and hope to have these sites back online shortly.

UPDATE: 20:50
The cluster is back up in Read-Only mode.
Databases are working normally but websites cannot be updated.

UPDATE: 27/01/2012 14:08
Due to ongoing issues with this system we are performing emergency maintenance at 14:30. The cluster will be offline for approximately three hours. We will update the status page as more information becomes available.
CWCS would like to apologise for any inconvenience caused.

UPDATE 17:20
We are still migrating data to the new server, we estimate the cluster should be back online around 18:00.

UPDATE 01:03
Due to earlier networking issues we are still working on this system. We hope to have sites on the cluster back up within the next few hours.

UPDATE 20:50
Unfortunately the data migration has failed, we are currently attempting to bring the system up in read only mode again. Please bear with us whilst our engineers continue to work towards a solution for this issue.

UPDATE: 22.47
Websites on the cluster should now be online.